Managed Support Services

We help businesses reach new highest by designing, building, and optimising the IT infrastructures for companies across London, designed to be cost-effective and deliver outstanding performance in your required sector.

Providing the latest cloud technologies, and staying abreast of every new development, we focus on what’s important to your organisation – so you can get on with doing profitable business.

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We are your IT provider of choice; we’ll share your journey to success.

IT problems are a headache, when dealing with multiple devices across several locations, added with the costs of new hardware upgrades. We are offering you a range of Managed Support Services that will meet your needs, including: Desktop as a Service, Managed Security, Managed Network, Identity and Access Management, and Managed Hosting.

Quality of service

Non-intrusive monitoring and quick fix times

Our 24/7 monitoring software results in issues being resolved before they come to your consideration. Our team knows the job of how to safeguard your computer system by updating in ‘real-time’ to proactively identify, prevent and repair any issues before they impact your business.

Our engineers will make sure to cover all of your business’ devices, including servers, PCs, printers, routers, switches, and firewalls as well as all server-based software, irrespective of whether you work with an on-site, cloud-based, or hybrid system, the team will provide your business with unparalleled IT support.

24/7 remote monitoring services and strict on-site response times can give you complete peace of mind that your IT systems are being expertly run and supported.

Our highly qualified team of customer service operatives, technicians and field engineers ensure that any IT issues are escalated and resolved promptly. From your overall network to each separate device, we take whole responsibility for your entire IT infrastructure.

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No hidden charges or fixed costs

We trust in apparent billing, fixed monthly costs and no hidden charges. So, with our simple ‘per client’ pricing, your costs can be scaled in line with your business, ensuring you only pay as per your company requirements.

Your regular cost per person covers all of your IT support, including remote and on-site work. If you need extra services, that will be covered by us. As per your company requirements, we can manage your IT systems in their total or cooperate with your technical team.

Furthermore, our IT support and management services can be beneficial to save your finances and avoid possible downtime by providing a range of complete disaster recovery strategies and sound fitness checks to avert security risks, hardware disasters or unexpected happenings that could affect your company’s IT solutions. The CIC will also monitor all of your licenses, renewal dates and updates to extend your output and free up your time.

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Transmission security cic
Proactive fraud mitigation

Key Features

  • 24 hrs seven days a week monitoring of all devices
  • Round the clock active support
  • Simple per-user pricing
  • ‘Real-time’ breakdown
  • Strict on-site response times
  • Server, PC and device support
  • Highly qualified engineers
  • Regular health checks
  • Automatic updates and regeneration
  • Virus restoration
  • System remake
  • Cover for all devices
  • Dedicate