Estate Agent phone systems

Trusted with over 1+ million calls in the estate agent sector annually, we can offer telephone and broadband systems all designed to increase daily efficiency and overall customer experience.

Analog Lines
Analog Lines
Estate Agent

Computer… Meet Telephone

Connect your business’ phones with your computer system for instant access to your customer management software (CRM). By having customers files appear as soon as they call, you can not only save time on every call but also give a more professional and personalised experience.

We currently integrate with the following:

Estate Agent

Store All Your Calls. Instant & Automatic.

Record, store and listen back to any call your business makes or receives. Listen back to exactly what was discussed in a call and pick out any information that may have been missed or forgotten the first time.

Giving your business the chance to record and review its calls also means that you can work towards building a stronger team of sharper communicators. Point out their strengths, identify their weaknesses, and work together towards giving your callers a perfect experience.

  • Resolve any patient disputes with ease
  • Monitor how your team speaks to patients
  • Listen back to calls from any device
Analog Lines
Analog Lines
Estate Agent

Keep Them On The Line

Say goodbye to dreaded engaged tones and swap them out for professional and branded recorded messages, made bespoke by us. Let your callers know of any deals you may have running, any changes made to your business, or simply their position in the queue.

This simple yet effective feature is easy to achieve, but goes a long way to boosting caller retention and improving the customer experience within your business.

  1. Reduce patient hang ups
  2. Provide a better caller experience
  3. Inform patients of latest news or important updates

Here’s How We Helped Oak Hill Dental A Flexible Telephony Solution That Works Across Two Practices:

Following the COVID-19 pandemic, Oakhil decided to rethink the way they operate. Whilst their current system was previously fit for purpose, with all of the changes happening in the world it was time for a more flexible, cloud-based approach. With a sister practice in Ferring – near Worthing – it was important that whatever solution we put in place enabled seamless communication at both practices, with minimal downtime.

Key to the success of this upgrade was retaining their existing telephone numbers as these were very much known in their local area. Following their seamless transition to a centralised switchboard setup, they’ve experienced an increase in call volumes as well as happier patients and staff! Of all of the features we provide to Oakhil, they find call recording as well as having a fully interactive IVR suite of messages (which we record and manage), the most beneficial to their practice.

Ready To Get Started?

You won’t find us on any comparison websites or reseller channels. This is because we only work directly with our customers. This way we can find out exactly what your business needs and set up a package just for you – so you’re not paying for anything you don’t need!

Complete this quick form and one of our team will be in touch promptly to talk about how we can help increase your business success.

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