Organisations have been using private branch exchanges (PBXs) for many years, to switch calls to extensions and external phone lines. Since Internet telephony (Voice over Internet Protocol, or VoIP) was introduced, the PBX has become an IP-PBX, which uses IP to carry calls.
If you’re still using an old-style Time Division Multiplexers (TDM) PBX with Integrated Digital Network (ISDN) connections, we can offer services that will help you move towards a new, more modern Session Initiation Protocol (SIP)-based telephone system.
PBX systems for any industry
From healthcare, hospitality to education, sales to administration, Connect in Cloud PBX system is suitable for all industry sectors. With accurate and enhanced routing options, with powerful and adaptable features, we can provide you with everything you need to maintain your current contacts which can seamlessly integrate with a system that meets your future needs.
We also have the flexibility to integrate with any 3rd party software application, to make your day-to-day work easier and to provide you the freedom to concentrate on higher productivity. So, whatever your needs, we can provide you with the tools to communicate.Book Now
PABX Handsets Business Telephone Systems can be found in 3 standard types:
Analogue-- Analogue phones need telephone Cat3 cable and are the cheapest, most basic type of phone. They are exceptionally reliable and offer basic transfer and phone call hold functions.
Digital-- Digital handsets have a little more functions and functionality than a traditional analogue handset, including Incoming caller identification, handling of 2 or more calls at the same time, speaker and conference facilities, and more.
IP-- IP phones| operate on Cat 5 cabling, they have all the features of the above system and a lot more. Generally, one has either and all IP PABX options or an analogue/digital phone solution. IP phones are outstanding for future-proofing your company and developing a unified communication system.Book Now
The year we started our services
Pro awards won for Project Excellence Award
Years of professional experience
Business customers serviced in 2020
Essential Small Business Telephone System Features
With choosing the best small business telephone system deal becoming such a difficult task, the important aspect is to ensure you get the best features to ensure you get the most from your investment in the long term.
Below are our top essential features that any new small business phone system should have the capability of delivering. These powerful features will provide your business with the ability to get more out of your team in the long run and can pay for the solution entirely in time saved and money earned.
Our business phone systems will let you do this at just a touch of a button, allowing any handset user direct callers to the other staff with ease. Also, because you’ll have at least 2+ phone lines, someone else can be on another call at the same time too.
Rather than (unprofessionally) covering the mouthpiece, your team can place a customer on hold at the touch of a button so the customer won’t be able to hear what’s going on in the background.
Voicemail to Email
No matter where you are your voicemail can now be sent to your email address. So, if you have a smart device you’ll be able to listen to your office emails on your mobile phone, laptop or iPad.
Whether you’re out of the office or just on another call a personal voicemail will back you up. Unlike some home services where you have to pay to retrieve messages it is absolutely FREE with our business telephone systems.
Free UK Calls
All of our business telephone systems provide the ability allow you to connect a multitude of different VoIP services, from VoIP to SIP trunking.
You will gain the ability to monitor inbound and outbound calls to make informed decisions on system, department and user call activity and deliver a more effective service to your customers.
With our business phone systems, you can connect cordless telephones giving you the flexibility of being able to move around whilst you conduct your business.
It answers the calls and gives options for different extensions with your company. You may only have 3 staff but you can make it look like you are a larger business.