Phone System Maintenance

Experienced, Fast and Reliable Phone Maintenance services from our experts. With our response time to services under 4 hours, low cost and assured services we ensure that you have zero down time.

Connect in Cloud does offer UK business cost-effective telephone system maintenance packages that will enable you to get your telecommunications system up and running if something goes wrong. We can support many manufacturer discontinued models, avoiding the replacement with a new phone system before you need to; and our annual PBX or VoIP system with an optimal condition.

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Why Phone System Maintenance

According to you recent survey, it was clear that about 68% of the organisations are hesitate to invest in a Phone system maintenance services. They believe that it provides least amount of benefits and are costly. But most businesses start losing money and customers from the moment their phones stop working. Weather does take a huge beating on the phone lines during winters and even during the mid of the year. If a company opts for a default services from their own service providers, they will provide a delayed services which will cost a loss for any company.

Smart Routing

Helps connect customers with the right agents to solve their issues the first time, irrespective of their location.

Real Time Insights

With real time analytics of your agents, monitor their performances for better sales and services.

Smart Agent Management

Optimise the agent schedules for lower downtime and longer call hold times.

Better productivity from agents

Our Phone Maintenance Service helps you stay stress free from managing your phone system, thus you and your team can focus on the things that matters for your company

We have both an office-based support desks and nationwide network of field engineers, this allows us to deliver fast and efficient phone system support for your business. We are based in London, which is perfectly situated to provide support and maintenance whether you’re a local single-site operation or you have multiple location offices nationwide.

Even if you didn’t buy our phone system, you can still reap benefit from our Phone maintenance services. We can make contracts to suit your needs, whatever your requirement maybe, we can help. For help, advice or to discuss your requirements, please get in touch with our team on – 02031462222 or write us at -

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We provide both National and Local Support

Although our office is based in London, but our telephone system maintenance is on a national scale, working with some of the UK’s largest independent companies, we have a close customer relationships through our expert account management and customer services.

We offer leading business solutions that can suit all types of organisations and businesses, we are perfectly placed to service your telephone system maintenance needs across the UK with our nationwide installation team.

Emergency faults: If you are facing any issues on your business phone system and you do not have a maintenance package, call us on 02031462222. Connect in Cloud offers technical support and emergency fault fixing and diagnosis under 4 hours within London.

Moving office: Relocating offices and you want to take your phone with you, we can help. Our qualified engineers will come to your office, remove your current system; and within a certain distance range, re-install the whole system at your new premises

Business phone system maintenance and service contracts.

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Free phone system
Phone System Maintenance

Why Invest in Phone System Maintenance?

Your telephone systems are the main contact point of your business, every minute they are down you are at risk. The actual price of any major phone system outage will often overshadow the cost of support and maintenance

If your phone systems are having connectivity issues, you are at risk of losing business opportunities, increment in frustrated customers, reduced employee productivity, bad reviews and more. Worst of all, if your customers can’t reach you, you can be sure they’ll be speaking to your competitors of posting bad reviews.

Investing in a good Phone System Maintenance helps minimise downtime and disruptions, while it provides peace of mind over your phone systems. We will take care of your phones .You and your team can focus on the growth and business improvement.

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Benefits of a Connect in Cloud Phone system maintenance package

  • Keep your business operational and experience zero downtime
  • Nationwide coverage
  • 365 days support (where available)
  • Qualified engineers with regular, up-to-date training
  • Assured services under 4 hours within London.
  • Software Support
  • Programming
  • System installation
  • Handset supply
  • Dedicated Account Manager
  • Support available for legacy and manufacturer discontinued equipment
  • Annual PBX or VoIP system health check / service as part of package
  • Regular maintenance and attention can help to resolve any issue at an early stage, which can save you money and keep your business working for you.

Features we offer


Complete free health check on your business communications


We dedicate time to truly understand your business and how it operates


We will suggest areas you could improve productivity / reduce costs.


Review your system programming and will make all necessary changes


Provide appropriate advises for software and hardware updates and all the benefits of them


The year we started our services


Pro awards won for Project Excellence Award

Trust Pilot Yell Yelp Google Facebook


Years of professional experience


Business customers serviced in 2020

You can count on us always

Our team of experts, with vast industry experience, they are not only well equipped to diagnose faults with your system, but will provide any support and maintenance for your telephone system as and when you need it - all at an affordable price!

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