Missed Calls = Missed Bookings
Every missed call to your venue could be a potentially missed opportunity. Now, with Missed Call Tracking, you can keep a log of every call that you miss. This way you can promptly return the call with the simple touch of a button – with all their details stored and ready for use.
A super simple feature that could make all the difference for your venues success.
- Miss fewer new booking enquiries
- Provide excellent service by returning customer calls
- Increase your revenue by never missing an opportunity
Guests Get Wi-Fi & You Get Insight
Supply your guests with free guest WiFi, whilst you get priceless data and analytics. When they log into your WiFi system, all of your guests details will then be submitted into your online dashboard. Over time you can grow a host of analytics, with invaluable insights into things like the demographics of your guests, dwell times, and so much more.
You can then use this data to inform SMS and email marketing campaigns, which you can also build and send directly from the platform.
- Grow your social media presence
- Increase reviews and customer feedback
- Market to your customer base to keep them coming back
Fast, Secure, Reliable Connection Across Your Entire Venue
Ensure that every table or room receives the same fast, secure and reliable connection. With strategically placed Access Points, we guarantee Full Coverage WiFi by creating a structured network of hidden data cables.
This means both your staff and customers can get a sturdy connection regardless of where they are in your building.
Keep Them Hooked, Secure Those Bookings
Say goodbye to dreaded engaged tones and swap them out for professional and branded recorded messages, made bespoke by us. Let your callers know of any deals you may have running, any changes made to your business, or simply their position in the queue.
This simple yet effective feature is easy to achieve, but goes a long way to boosting caller retention and improving caller experience.
Here’s How We Helped Oak Hill Dental A Flexible Telephony Solution That Works Across Two Practices:
Following the COVID-19 pandemic, Oakhil decided to rethink the way they operate. Whilst their current system was previously fit for purpose, with all of the changes happening in the world it was time for a more flexible, cloud-based approach. With a sister practice in Ferring – near Worthing – it was important that whatever solution we put in place enabled seamless communication at both practices, with minimal downtime.
Key to the success of this upgrade was retaining their existing telephone numbers as these were very much known in their local area. Following their seamless transition to a centralised switchboard setup, they’ve experienced an increase in call volumes as well as happier patients and staff! Of all of the features we provide to Oakhil, they find call recording as well as having a fully interactive IVR suite of messages (which we record and manage), the most beneficial to their practice.
